16 others bought this course in the last 24 hours! Hospitality and Event Management course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Hospitality and Event Management course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Hospitality and Event Management Course  Our trusted, high quality and affordable Hospitality and Event Management Course trains individuals to become experts in their field.

• Accredited by CPD
• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals

• Discounts on bulk purchases
• Self-paced learning and laptop, tablet, smartphone-friendly
• 24/7 Learning Assistance

Sneak Peek

Who should take the course

Anyone with a knack for learning new skills can take this Hospitality and Event Management  course.  While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your Hospitality and Event Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Hospitality and Event Management  course,  are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Course Curriculum

The detailed curriculum outline of our Hospitality and Event Management Course is as follows:

Module 01: Types of Events

• Awards
• Charity
• Conferences and Seminars
• Holiday

Module 02: Brainstorming

• Determine the Event’s Purpose
• Determine a Theme
• Write Down & Review Ideas
• Determine a Date

Module 03: Support Staff

• Security
• Valet
• Waiters/ waitresses
• Clean up crew
• Visual Technician
• Media Technician
• Audio Technician
• Specialized Equipment Technician

Module 04: Technical Staff Module 05: Vendors

• Food Vendor
• Equipment Vendor
• Decorations and Furnishing Vendors
• Photography/ Video Vendor

Module 06: Get Organized

• Form a Team
• Timeline
• Checklists
• Backup Plans

Module 07: Post Event Activities

• Survey
• Share Media
• Send Thank You Notes
• Start planning the next event!

Module 08: Introduction to Hospitality Management

• Importance of Hospitality
• Managing the Delivery of Hospitality
• Total Quality Management Applications
• Developing a Service Management Program
• Customer Relationship Management
• Summary
• Assessment

Module 09: An Overview of Hotel Industry

• Hotel
• Eco Hotel
• Conference and Resort Hotels
• Boutique Hotel
• Apartment Hotel
• Destination Club
• Motel
• Inn
• Resort
• Bed and Breakfast
• Gratuity
• Summary
• Assessment

Module 10: Management of Front Office Operations

• The Arrival Chronology
• Front Office Operations
• Summary
• Assessment

Module 11: Management of Food and Beverage Operations

• Food and Beverage Management
• Kitchen
• Food Operations
• Bars
• Stewarding Department
• Catering Department
• Room Service/In-Room Dining
• Sustainable Food and Beverage Operations
• Trends in Lodging Food and Beverage Operations
• Summary
• Assessment

Module 12: Customer Satisfaction

• Great Expectations
• Delivering the Dream
• The Extra Mile
• The Everlasting Review
• Wining the Reviews
• Summary
• Assessment

Module 13: E-Hospitality and Technology

• Hospitality and Internet Advances
• ICT and Internet Capabilities and Impacts in Hospitality
• E-Solutions
• Innovations in Hospitality
• Social Media and Hospitality
• Conclusions
• Summary
• Assessment