16 others bought this course in the last 24 hours! Administrative Assistant and Organizational Skills course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Administrative Assistant and Organizational Skills course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Administrative Assistant and Organizational Skills Course Our trusted, high quality and affordable Administrative Assistant and Organizational Skills  course trains individuals to become experts in their field.

• Accredited by CPD
• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals in the field

• Discounts on bulk purchases
• Self-paced learning and laptop, tablet, smartphone-friendly
• 24/7 Learning Assistance

Sneak Peek

Who should take the course

Anyone with a knack for learning new skills can take this Administrative Assistant and Organizational Skills   course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your Administrative Assistant and Organizational Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Administrative Assistant and Organizational Skills  course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Course Curriculum

The detailed curriculum outline of our Administrative Assistant and Organizational Skills course is as follows:

Module 01: Introduction to Office Administration

• What does an Office Administrator Do?
• What are the Requirements for being a Successful Office Administrator

• Education
• Training
• Certificate

• Essential Skills for an Office Administrator
• How to Become an Office Administrator
• Key Challenges of an Office Administrator
• Summary
• Assessment

Module 02: Skills of an Effective Administrator

• Introduction
• Three Skills Approach
  • Technical Skills
  • Human Skills
  • Conceptual Skills

• Tips on How to Develop These Skills
  • Technical Skills
  • Human Skills
  • Conceptual Skills
• Summary
• Assessment

Module 03: Communication Skills

• Components of Communication Process
• Effective Listening Skills
• Verbal Communication

• Written Communication
• Oral Communication

• Non-Verbal Communication
• Body Language in Communication
• Summary
• Assessment

Module 04: Remove the Clutter

• Just Do it
• You Don’t Have to Keep Everything
• Three Boxes: Keep, Donate, and Trash
• A Place for Everything and Everything in its Place

Module 05: Prioritize

• Write It Down
• Urgent/Important Matrix
• Divide Tasks
• 80/20 Rule

Module 06: Scheduling Your Time

• Have a Master Calendar
• Setting Deadlines
• Remove or Limit the Time Wasters
• Coping With Things Outside of Your Control

Module 07: To Do Lists

• Use a Day Planner
• Finish What You Start
• Focus on the Important
• Do Quick Tasks Immediately

Module 08: Paper and Paperless Storage

• Find a System that Works for You
• Make It Consistent
• Make it Time Sensitive
• Setting up Archives

Module 09: Organization in Your Work Area

• Keeping Items Within Arm’s Reach
• Only Have Current Projects on Your Desk
• Arranging Your Drawers
• Organize to Match Your Workflow

Module 10: Tools to Fight Procrastination

• Eat That Frog!
• Remove Distractions
• Give Yourself a Reward
• Break Up Large Tasks

Module 11: Organizing Your Inbox

• Setting Delivery Rules
• Folder and Message Hierarchy
• Deal With Email Right Away
• Flag and Highlight Important Items

Module 12: Avoid the Causes of Disorganization

• Keeping Everything
• Not Being Consistent
• Not Following a Schedule
• Bad Habits

Module 13: Discipline is the Key to Stay Organized

• Stay Within Your Systems
• Learn to Say No
• Have Organization Be Part of Your Life
• Plan for Tomorrow, Today

Module 14: Negotiation Techniques

• Basic Types of Negotiations
• Phases of Negotiation
• Negotiation Techniques
• Strategies for Identifying Mutual Gain
• Effective Negotiation Practise
• Negotiation on Behalf of Others
• Summary
• Assessment

Module 15: Conflict Management

• Definition of Conflict
• Benefits of Confrontation
• Prevention of Conflicts
• Anger Management
• Conflict Resolution Techniques
• Summary
• Assessment

Module 16: Stress Management

• Definition of Stress
• Meaning of Stress
• Understanding Stress
• How Stress Arises?
• Different Strategies to Manage stress
• Tips and Tricks for Stress Management
• Summary
• Assessment